Overcoming the Unwelcome Stigma

A frequent topic of discussion in our meetings is how the industry can learn to better speak to and serve members of their communities that are overweight. No one will deny that this is a struggle for our industry or that is it one that must be overcome.

Right now about 17% of Americans are members at health clubs. Meanwhile, 67% of Americans are either overweight or obese. Clearly, our industry has a tremendous amount to offer the majority of Americans that struggle with their weight, but before we can help them, we must make them feel welcome enough to enter our clubs.

A sad story came across my desk this morning about a woman who was asked not to use the equipment at her new gym because of her weight. At 380 lbs. the management felt it was unsafe for her to use certain equipment that had weight limits. They offered her an alternative fitness plan, but she was not interested and instead took her story to the local television station.

This story is sad for a few reasons. First, it must have been a crushing emotional blow to this woman for whom weight must be a brutal daily struggle. Second, it's sad because the story will become an excuse for others to not step foot in a gym because it will reinforce their perception that gyms are only for skinny people. That means, these people won't reap the health benefits that are out there and waiting for them.

As an industry, we must do a better job of making overweight people feel welcome at clubs. That is not just about how there are treated when they are there, but how we market to them and attract them to our facilities in the first place. Personally, I feel the industry would be better served to cease using all images of ultra thin women in sports bras working out. Now, I've worked out in a lot of clubs in my day and I can honestly tell you, it's a pretty rare site to see. But for those that haven't been to a lot of clubs, it's no wonder they feel that they need to lose weight BEFORE they join a gym because all of the ads make it look like the land of beautiful people!

Let's start showing images that reflect the people that are really in the club. Young, old, and middle-aged. Athletes, average Joe's and Jane's, and yes, people struggling with their weight. The more we do this, the better we will be able to serve everyone and make our country a healthier place. We have the knowledge, we have the passion, we have the equipment for safe and effective weight loss. Now, let's put out the welcome sign for everyone.

Before I sign off, I just want to say that there are some amazing programs out there in our clubs that welcome people struggling with their weight and help them succeed in living a healthy lifestyle and those stories far out-number the stories like the one I came across today.

Governments Eye Healthy Lifestyles for Tax Revenue

As shocking as it may sound, the fitness industry faces attempts by state and sometimes local governments every year that try to tax health club membership dues and services.

We strongly believe that exercise is medicine, so for us that is like taxing a your insurance co-pay for an annual wellness exam with your physician. No one politician would ever suggest that idea. Yet, in state after state they target residents who have taken control of their health and exercise at health clubs.

Currently, Governor Ed Rendell of Pennsylvania and members of the Washington DC Council are considering proposals that would extend the sales to certain services, including health clubs. We're rallying fitness professionals and health club members in Pennsylvania and DC to speak out against taxes on their healthy habits. To date the response has been impressive, with thousands of messages sent to legislators.

All of this brings up a bigger question though: why is your health club membership a favorite target of legislators?

There are many possible answers to this question. Most legislators will claim that a shift from a product-based economy to one the centers on the sale of services, necessitates that all services be taxed. Based on your personal beliefs on taxation, you could find merit in that argument. But why is it that the services of physicians, hospitals, and clinics are never included? They too offer services.

Clearly, there is am important need to educate legislators everywhere that exercise is medicine and just as they would never consider taxing diabetes testing supplies, they should also never consider taxing exercise in the safe and supportive communities of health clubs.

- Bre McGahey